Post by ratna479 on May 19, 2024 21:21:27 GMT -7
Will be able to provide a type of self-service. 3) simplify the product return process as we have seen, consumers have the right to repent. In other words, they can return the purchased product within 7 working days, counting from receipt of it, without discount on the refund of the amount paid or any additional charge. Therefore, you must make this information explicit to your customers, as well as the possibility of returning the merchandise. Reverse logistics , in this case, is the responsibility of the retailer. Therefore, try to make agreements with the carriers so that the process of returning the product is not so expensive. 4) make editing the shopping cart easier customers must be able to correct any errors during the purchasing process.
This means that your online store must make it easy to edit the shopping cart whenever necessary. So, before anything else, confirm that your e-commerce platform offers this feature so that you do not receive complaints regarding this in Jamaica Email List the future. 5) protect customer data even though e-commerce provides many amenities, it is also prone to fraudulent actions. And you cannot put your customers' confidential information at risk and also incur high compensation costs. So, in an attempt to protect the security of your customers' data , the e-commerce law determines that all online stores are required to have an ssl certificate . The secure sockets layer (ssl) digital certificate is a technology that encrypts data shared by users of your store in order to guarantee the security of this communication.
Since customers need to fill out a form with personal data such as credit card number and home address, this certificate protects them against possible attacks or theft. Furthermore, ssl is one of google's ranking criteria . Therefore, by protecting your store, you increase your chances of having a good positioning on the main internet search page. As you can't be too careful, consider also implementing an anti-fraud system and secure payment methods , and always keeping your systems up to date. 6) disclose the estimated amount of tax paid at the time of purchase the law provides that consumers have the right to know what they are paying for. Therefore, the estimated amount of tax paid must appear on the invoices.